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Showing results for tags 'qashqai - clutch failure after 1987 miles !'.
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We bought a new Qashqai Tekna 1.6 Petrol Manual on 31st May 2017 after previously having had a Juke for 5 years which covered 10205 miles, the Juke was faultless and we were happy to buy another Nisan. That was until 22rd Jan 2018 when it broke down on a Major Trunk Road and was recovered to the local Main Dealer. They diagnosed a clutch failure necessitating a complete clutch replacement. Clutch/Dual Mass Flywheel/Slave Cylinder at a cost of £1900. They could not identify a faulty component and passed us back to Nissan Warranty dept. The car had covered 1987 miles in the 8 months we have owned it! Nissan have refused a claim ion the basis that the Clutch had overheated and burnt out due to misuse/abuse. We both drive the car which is our second car and cannot accept that our driving has changed in a way that would caused the clutch to burn out in less that 2000 miles, we have never experienced Clutch problems with any other car we have had. We had not experienced any burning smell or clutch slip while driving it. Has anyone experienced a similar Clutch issue or such an unsympathetic and unreasonable response from Nisan Warranty? Also can anyone suggest our best course of action, possibly the Motoring Ombudsman or the Small Claims Courts to recover our losses.