Overview

So, a little update on ours! We've managed to get a warranty replacement agreed via Ancaster and Nissan UK. We had to prove service history and it's going to take 6-8 weeks because there's a part out of stock (they've already had it 6 weeks). It took some arguing but definitely worth pursuing, especially if you've maintained your vehicle.

Thanks. No instruction hadn't changed anything. Just did reset when it stopped working.

Have any of the settings changed (e.g. bluetooth to your phone, etc)? I would try pressing a few buttons to find mute, volume, etc If it powers up then it won't be a fuse thats blown

When I had this i thought it was a phone or car setting. Can't really remember but I did get it to stop by altering which ever setting it was.

Hi. I have a qashqai j11 2016 n connecta. A couple of days ago I turned on the radio and no sound. I have tried a reset but no joy. I rang nissan dealer they wanted £150 to diagnose. And if I need a new headunit it's £3000 thats three thousand not a typo lol. Has any got any ideas. A friend suggested a memory fuse gone in the unit but I can't find one listed. Any ideas welcome.

I would suspect it is the brake pads moving backwards and forwards - usually happens if the pads fitting kit is missing and allows the pads to move in the carrier. If it was the driveshaft joint then it would be constantly be clicking on acceleration and deceleration

Did you resolve the issue? I was thinking it may be the Dual Mass Flywheel (if manual transmission) starting to break up Usually noticeable when switching the engine on/off when it will start to rattle

I am really sorry to hear that -sadly you don’t have dig deep to see lots of other people in the same boat. I am afraid I found Nissan completely awful to deal with- I really hope you have better luck as we have lost thousands. Citizens advice suggested approaching the car finance company if you have a finance deal because claims can be made outside the warranty of the vehicle. Trading standards are also worth contacting - the more of us who contact the DVSA with evidence I think the better - because engine failure without warning is very dangerous, particularly as this is such a popular family car. I am planning on sending details about this issue to car journalists. I hope you get a happier resolution.

Exact same thing just happened to me this weekend, car just stopped with no warning! I'm going to try and claim through my finance company claiming a breach of my consumer rights but i'm not hopeful. Looking online it seems the problem is endemic!

Hello All, Hope everyone is doing well and keeping happy. Wondering if anyone can shed some light, have a late 2017 Nissan QQ 1.2 DIG-T. When you rev up the vehicle as the revs start to drop back down you can hear a single thud sound (sounds like hitting a bongo drum) Thank you very much

Hey all, Hope life has been treating you well. I have an odd, So I have a Nissan QQ 1.2 dig 2017. I have noticed that when move off in reverse or set of forward you get a clicking noise from front driver side wheel (see video: https://youtu.be/btICZDUeN4E?si=Z_dPz4Ju8Nc86824 but it only does it once on the initial reverse set off or forward set off which would suggest it's not something getting caught. You can make it also do it, if you are in reverse gear, holding the brake and letting out the clutch pedal all whilst stationary Things done: I have inspected all suspension components. There is.in and out play in of drive shaft. 2) Checked.dog.bone mount. 3) checked for play in wheel / wheel bearing 4) check with wheel on for anything catching. If anyone has any ideas? Thank you

Thank you yes haven’t given up yet as we really looked after our car so feel it is pretty unfair 🙃

its amazing how powerful the media can be in resolving such issues with manufacturers - keep trying as you may get a good outcome

Thank you - the ombudsman is the direction we are heading but I am surprised the DVSA has not taken it seriously as I have read about lots of other people who had the same experience but in much more dangerous situationseg: on motorways and again with no dashboard warnings. Nissan have apparently revamped this part a few times but shocked how they have washed their hands without any help.

i would say its a case for the ombudsmen and certainly run it past citizens advice to get some more guidance on pursuing a claim If unsuccesful then a secondhand engine (with the revised cooling system parts) may be the most financially advisable way forwards

I had a catastrophic Qashqai engine failure without warning. Thermostat housing split open leaking coolant, the engine overheated and an engine warning light only came on a few seconds before I came to a total standstill. RAC rescue van confirmed he had come across this problem with Qashqai’s before, my garage confirmed this was the issue and with minimal research we found other Qashqai drivers had exactly the same experience as me. My husband stopped just last week to talk to another Qashqai driver in Norwich who had the same issue. Nissan have been totally unhelpful - they said I would have to pay £180 for a diagnosis and of course as the engine wasn’t working I would have also had to pay for transport. The DVSA said Nissan were aware of this problem and were dealing with it but not so in my case - I have never had any notification that there was an issue with this part failing. Nissan gave an outline price for reconditioned engine replacement of £11,500 - £3000 more than the car was worth. The particularly frustrating part about this is I had loved my car - it was in pretty perfect shape. We have lost £8000-9000 and it seems incredibly wasteful when Nissan could have recalled Qashqais and changed this relatively cheap part.

I have a nissan qashqai j11 reversing problem. When I put in reverse and try to move the engine stop, it is a manual diesel stop start.

I have programmed fobs in the past and they have to be programmed at the same time rather than doing it later as it is opened for programming within the timeframe

I've just broken one of my two key fobs for my Qashqiai 2011 J10 and I want to get a replacement and program it myself. I've seen a method listed here and on a few other sites. I have a few questions around this: 1. When reprogramming do you have to do the new fob and existing fob as I've read it deletes all saved keys so both need to be programmed together? 2. Is there any issue around the immobiliser with the self programming method? TIA

OK, I've managed to sort it now.

I have another question, that I hope will get a reply. On the speed dial, showing in the middle of the two main dials it shows KPH, while on the move.🤨 How can I change it to MPH, please? I can't seem to find it in "setting" Doh!!! Thank you in advance.

In September 2024 I bought a brand-new Qashqai e-power when the weather went below 5° the car would not start the dashboard would not come on after many times trying to start it would eventually start one morning it would not start and my foot slipped off the break onto the accelerator and I could hear the engine come on but the dashboard remain off after going through five diagnostic checks and the dealer saying that there’s nothing wrong with the car eventually they decided after seven months to change the instrument panel on the dashboard now we have to wait till September October when the weather gets cold to see whether it worked or not I’m sure that i’m the only one that is experiencing is happening too

Hi there, I have a 2022 Nissan Qashqai J12 Tekna (36 CAM, etc.), and my current display screen looks like this: [img]https://i.ibb.co/ZR3WXYr2/Screenshot-2025-06-19-at-11-48-41-Used-2022-BLUE-Nissan-Qashqai-1-3-Di-G-T-MH-158-Tekna-5dr-Xtronic.png[/img] I’m looking to upgrade it to this screen: [img]https://i.ibb.co/xZpfPGP/Screenshot-2025-06-19-at-11-48-30-Used-2022-GREY-Nissan-Qashqai-1-3-Di-G-T-MH-158-Tekna-5dr-Xtronic.png[/img] Can you confirm the following: Is this a direct plug-and-play swap? Will all existing cameras and sensors still function correctly? Is a PIN code or any additional programming required? Thanks in advance for your help! Best regards,

Does anyone use this forum? was going to add............ I had to have the Thermostat & plastic casing replaced, costing £445. That's pretty much why I asked the question 😉

Hi, New to the forum, as I just purchased the above Qashqai (Blue) Please don't tell me I've purchased a lame duck? I like it so far, but others don't, so I've read elsewhere. it's taking me a while to understand all the steering wheel gumph etc. I'd like to know what others' opinions are here please?