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Black screen on dashboard


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My 2021 NV300 dashboard media centre has stopped working (black screen). It intermittently has power to the USB port built into the screen but no power to the screen. Anybody else had this issue , more importantly has anybody got a resolution?

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Is there anything that prompts it to power the USB or is it that intermittent? 
Looks like it will be a trip to an audio specialist but considering the age of the vehicle I would pop into your dealer for them to resolve it


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